BirdFly Media Privacy Policy
Last Updated: October 5, 2026

BirdFly Media (“BirdFly Media,” “we,” “us,” or “our”) operates the website located at https://BirdFlyMedia.com and any related online store, products, services, content, and communications collectively, the “Services.”

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, purchase products from us, or otherwise interact with our Services.

By using the Services, you acknowledge that you have had an opportunity to review this Privacy Policy. Where applicable law requires consent, we will request consent separately.

Personal Information We Collect

“Personal Information” means information that identifies, relates to, describes, or could reasonably be associated with an individual or household. It does not include publicly available information, information that has been deidentified or aggregated, or information excluded from applicable privacy laws.

Depending on how you interact with us, we may collect the following categories of Personal Information:

Information you provide directly

  • Name

  • Email address

  • Mailing, billing, and shipping address

  • Telephone number

  • Account or order information

  • Information you provide when contacting us

  • Communications and correspondence

  • Product preferences and customer-service information

  • Any other information you voluntarily provide

Purchase and transaction information

When you place an order, we may collect information about the products purchased, order details, shipping information, billing information, transaction status, refunds, returns, and related communications.

We do not directly receive or store complete payment-card numbers. Payment information is processed by Stripe and may be subject to Stripe’s privacy policy and security practices. Stripe may process transaction data, including information entered during checkout, to provide payment processing, fraud prevention, and related services.

Information collected automatically

When you visit or use the Services, we or our service providers may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • General location inferred from IP address

  • Pages viewed and links clicked

  • Referring and exit pages

  • Date, time, and duration of visits

  • Website interactions and error information

  • Cookies and similar technologies

  • Information about how you interact with emails, advertisements, or other communications, if applicable

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, web beacons, local storage, and similar technologies to:

  • Operate and secure the Services

  • Remember preferences

  • Maintain shopping-cart functionality

  • Understand website traffic and performance

  • Measure the effectiveness of communications

  • Detect fraud and misuse

  • Improve the Services

  • Support advertising or personalization, if applicable

You can manage cookies through your browser settings and, where available, through our cookie-preference tool. Disabling certain cookies may affect the functionality of the Services.

How We Use Personal Information

We may use Personal Information to:

  • Provide, operate, maintain, and improve the Services

  • Process and fulfill orders

  • Arrange product manufacturing and shipment

  • Process payments, refunds, and returns

  • Communicate with you about orders, products, requests, and support

  • Respond to questions and customer-service inquiries

  • Send marketing communications where permitted by law

  • Maintain and improve website security

  • Detect, prevent, and investigate fraud, abuse, and unauthorized activity

  • Analyze usage, performance, and trends

  • Comply with legal obligations

  • Enforce our agreements and protect our rights

  • Carry out other purposes disclosed at the time information is collected or otherwise permitted by law

We do not use Personal Information for purposes that are materially different from those described in this Privacy Policy unless permitted by law or we provide additional notice or obtain consent where required.

How We Disclose Personal Information

We may disclose Personal Information to the following categories of recipients:

Service providers

We may disclose Personal Information to service providers that process information on our behalf and assist us with operating the Services. These providers may include:

  • Hostinger: Website hosting, storage, security, and related infrastructure

  • Printful: Storefront, product manufacturing, order fulfillment, shipping, and customer-service support related to orders

  • Stripe: Payment processing, transaction management, fraud prevention, and related financial services

  • Website, information-technology, security, communications, analytics, and customer-support providers that we may use from time to time

These providers may access Personal Information only as reasonably necessary to perform services for us or as otherwise permitted by law. Hostinger, Printful, and Stripe may process information under their own privacy policies and terms. Their services may involve processing information in countries other than the country in which you reside.

Legal and safety disclosures

We may disclose Personal Information when reasonably necessary to:

  • Comply with a subpoena, court order, law, regulation, or legal process

  • Respond to a lawful request from a governmental authority

  • Protect the rights, property, safety, or security of BirdFly Media, our users, or others

  • Detect, investigate, or prevent fraud, abuse, security incidents, or illegal activity

  • Enforce our agreements

Business transfers

If BirdFly Media is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, Personal Information may be disclosed or transferred as part of that transaction, subject to applicable law.

With your direction

We may disclose Personal Information when you direct us to do so or otherwise provide consent.

Sale and Sharing of Personal Information

BirdFly Media does not sell Personal Information for monetary consideration.

We may disclose limited information to service providers for the business purposes described in this Privacy Policy. We do not knowingly sell Personal Information.

If we use third-party advertising, analytics, or similar technologies that make Personal Information available to third parties for cross-context behavioral advertising, those disclosures may be considered “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws, even if we do not receive payment in exchange.

BirdFly Media does not sell or share Personal Information for cross-context behavioral advertising or targeted advertising.

Data Retention

We retain Personal Information for as long as reasonably necessary to:

  • Provide the Services

  • Complete transactions

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud and abuse

  • Comply with legal, tax, accounting, and regulatory obligations

  • Enforce agreements and protect our rights

Retention periods vary depending on the type of information, the purpose for which it was collected, legal requirements, and operational needs. When Personal Information is no longer reasonably necessary, we will delete, deidentify, or securely dispose of it where reasonably practicable.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of Personal Information.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect Personal Information from children under 13.

If you believe that a child under 13 has provided Personal Information to us, please contact us at THF@BirdFlyMedia.com. If we learn that we have collected such information, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have rights concerning your Personal Information, including the right to:

  • Know or access the Personal Information we collect about you

  • Request deletion of Personal Information

  • Request correction of inaccurate Personal Information

  • Obtain a portable copy of certain Personal Information

  • Opt out of the sale or sharing of Personal Information

  • Opt out of targeted or cross-context behavioral advertising

  • Limit certain uses of sensitive Personal Information, where applicable

  • Withdraw consent where processing is based on consent

  • Appeal a denial of a privacy-rights request, where applicable

  • Receive equal treatment for exercising applicable privacy rights

These rights are not absolute and may be limited by applicable law.

How to Submit a Privacy Request

To submit a privacy request, email us at: THF@BirdFlyMedia.com

Please include:

  • Your name

  • The email address associated with your interaction with us

  • The specific request you are making

  • Any information reasonably necessary for us to verify your identity

We may need to verify your identity before completing certain requests. We will use Personal Information provided in a request only to process, verify, and respond to the request, unless otherwise permitted by law.

We will respond within the period required by applicable law. If we deny a request, we will explain the reason and, where required, provide instructions for appealing the decision.

You may also use the email address above to request access, correction, deletion, or information about our privacy practices.

Third-Party Links and Services

The Services may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties.

Your interactions with Hostinger, Printful, Stripe, social-media platforms, payment providers, shipping providers, or other third parties may be governed by their own privacy policies and terms.

Communications

If you provide your email address, we may use it to respond to inquiries, provide order-related information, send service messages, and, where permitted by law, send marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link in the message. Even if you opt out of marketing communications, we may continue sending transactional, administrative, security, or other nonmarketing messages.

Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is currently no uniform industry standard for interpreting Do Not Track signals, we may not respond to them unless required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last Updated” date above.

If we make a material change to how we collect, use, or disclose Personal Information, we will provide additional notice where required by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

BirdFly Media
Website: https://BirdFlyMedia.com
Email: THF@BirdFlyMedia.com
United States

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Email: THF@BirdFlyMedia.com

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